Both doors are open whether you visit the official Arlo website or download the Arlo Login app. After logging into your account, you can easily access its functions. The information required to log into your Arlo account is simply your username and password. Then one click is enough and you're done. For more information, just contact the technicians who are available 24/7. No long call waiting when instant help is available during a call. For more information, visit our website and go to the Arlo sign in process.