It is mandatory to make use of genuine HP cartridges for printers in your printer. You should not use another brand cartridges. In many instances, you will need to use different cartridges for ink that has been identified to be responsible for the HP printer being in an error state. This can help solve the HP printer that is having issues quickly. It is also possible to use alternative methods if you are still having trouble with the "Printer is in an error state HP" issue persists.