Hello friends, To reboot modem- 1- Unplug the power cord from the back of the modem. 2- Check to make sure all the lights on the modem are turned OFF. 3- Wait one minute. Plug the power cord back into the modem. 4- Wait for the internet light to turn green. 5- Now try connecting to the internet again. For more info- Setup Netgear Orbi Netgear Orbi Login